To process return please call on 7799799000 or email us at info@eterea.in.
At ETEREA, we aim to provide you with the best shopping experience. While we do not offer refunds, we are happy to facilitate exchanges or provide a credit note under the following terms:
Exchange Terms & Conditions:
• No Returns or Refunds: We do not offer cash or card refunds under any circumstances.
• Exchange Only: Items may be exchanged for a different size, style, or a credit note of equivalent value.
• 15-Day Exchange Window: Exchanges must be made within 15 days from the date of purchase.
• Credit Notes: If a suitable replacement is not available, a credit note will be issued, valid for 30 days from the date of issue.
• Condition of Items: To be eligible for exchange, items must:
• Be unworn and unwashed
• Have all original tags attached
• Be in original condition and packaging
• Be accompanied by the original receipt or valid proof of purchase